Shipping Policy

At Namyaa, we ensure a smooth, reliable, and timely delivery experience for all your self-care essentials.

1. Order Processing Time

● All orders are processed within 24–48 hours of confirmation

● Orders placed on weekends or public holidays are processed on the next working day

● Metro Cities: 2–4 business days

● Non-Metro Cities & Towns: 4–7 business days

● Remote Locations: 5–8 business days

Delivery timelines may vary slightly due to unforeseen logistics or weather conditions.

● Free Shipping on prepaid orders ₹299 and above

● A shipping fee starting from ₹49 applies on prepaid orders below ₹299 (may vary based on location)

● Cash on Delivery (COD) is available with charges starting from ₹99, which may vary depending on the delivery location and order value

● Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp

● You can track your shipment in real-time through the link provided

We work with trusted courier partners to ensure your order reaches you safely and on time.

● Our courier partners will make 3 delivery attempts

● If the delivery fails, the order may be marked as RTO (Return to Origin)

While we strive to deliver within the promised timelines, delays may occur due to:

● High order volumes

● Weather disruptions

● Operational issues with courier partners

In such cases, our support team will keep you informed.

● Please ensure all shipping details are accurate at checkout

● Namyaa is not responsible for delays caused by incorrect or incomplete addresses

● Currently, we do not offer international shipping

For any shipping-related queries, feel free to reach out to us:

● Email: info@namyaa.in

● WhatsApp: +91-9990507902

We’re committed to delivering your self-care essentials discreetly, safely, and on time—because your comfort and privacy matter to us.