Shipping Policy

At Namyaa, we ensure a smooth, reliable, and timely delivery experience for all your self-care essentials.

1. Order Processing Time

●       All orders are processed within 24–48 hours of confirmation

●       Orders placed on weekends or public holidays are processed on the next working day

2. Shipping Timelines

●       Metro Cities: 2–4 business days

●       Non-Metro Cities & Towns: 4–7 business days

●       Remote Locations: 5–8 business days

Delivery timelines may vary slightly due to unforeseen logistics or weather conditions.

3. Shipping Charges

●       Free Shipping on prepaid orders ₹299 and above

●       A shipping fee starting from ₹49 applies on prepaid orders below ₹299 (may vary based on location)

●       Cash on Delivery (COD) is available with charges starting from ₹99, which may vary depending on the delivery location and order value

4. Order Tracking

●       Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp

●       You can track your shipment in real-time through the link provided

5. Delivery Partners

We work with trusted courier partners to ensure your order reaches you safely and on time.

6. Delivery Attempts

●       Our courier partners will make 3 delivery attempts

●       If the delivery fails, the order may be marked as RTO (Return to Origin)

7. Delays & Exceptions

While we strive to deliver within the promised timelines, delays may occur due to:

●       High order volumes

●       Weather disruptions

●       Operational issues with courier partners

In such cases, our support team will keep you informed.

8. Address & Contact Accuracy

●       Please ensure all shipping details are accurate at checkout

●       Namyaa is not responsible for delays caused by incorrect or incomplete addresses

9. International Shipping

●       Currently, we do not offer international shipping

10. Need Help?

For any shipping-related queries, feel free to reach out to us:

●       Email: info@namyaa.in

●       WhatsApp: +91-9990507902

Quick Note

We’re committed to delivering your self-care essentials discreetly, safely, and on time—because your comfort and privacy matter to us.